Duty to Refer

Some public authorities must refer people in the district they consider are homeless (or threatened with homelessness within 56 days) to us. 

The public authorities with a duty to refer are:

• Prisons
• Young Offenders Institutions
• Secure Training Centres
• Secure Colleges
• Youth Offending teams
• Probation Services (including rehabilitation companies)
• Jobcentres
• Social Services Authorities (both Child and Adult)
• Emergency Departments
• Urgent Treatment Centres
• Hospitals in their function of providing Inpatient Care
• Secretary of State for Defence about members of the regular Armed Forces

If you need to make a referral please use dutytorefer@melton.gov.uk

Information required

You must have the person's consent and must supply the following information:

• Name
• Date of Birth
• Address (if they have one)
• A method of contact - a telephone number and the client's email address is preferred (however an address is acceptable particularly for those who are in prison)
• The agreed reason for referral