We understand some properties in and around Melton Mowbray have been affected by the burst water pipe.
Severn Trent are working to get supply back up and running as quickly as possible and are updating their website with the latest information: https://www.stwater.co.uk/in-my-area/incidents/supply-interruptions-in-melton-mowbray18/.
Changes you must report
If you receive direct payment of housing benefit for a tenant, you have a duty to report to us any changes in your tenant's circumstances that you become aware of which could affect their housing benefit. It is a criminal offence for landlords, tenants and agents to not report these changes. You are not expected to intrude on your tenant's privacy, but you are expected to report a change that you could reasonably know about.
Examples include:
- Any change in the tenant's address (including changing rooms in a house)
- People joining or leaving the tenant's household
- Any change in rent charged or services provided
- Any obvious change in the tenant's income that you could reasonably be expected to be aware of