Our phonelines are currently down. Many of our service are available online, using MyAccount or online forms. If you are unable to answer your query online please call us back tomorrow or email contactus@melton.gov.uk.

Standards, Feedback and Complaints

Housing Ombudsman Complaints Handling Code

The Housing Ombudsman Complaints Handling Code legally obliges landlords to complete an annual self-assessment of complaints

Feedback, compliments and complaints

Help us to provide the best possible service we can by giving us feedback

Complaint against a Councillor

Information on how to set out your complaint about a Councillor

Customer satisfaction feedback

How to provide feedback on our website and after calling our customer services team.
A to Z of Council Services